Helpline 24 / 7

CS Market offers its customers a Helpline service available 24 / 7.

Phone

To reach the Helpline service: you can call the number +41 79 391 14 64. You can leave your details in the voice mail, and we will call you back as soon as possible.

Email

You can contact us by email using the contact page. A member of CS Market team will answer you as soon as possible.

Mail

You can write to us at the following address:
Climate Show Market C/O Climate Show CP 381, CH-1800 Vevey Switzerland

Order Information

Payment Procedures

CS Market offers an online Shop which make possible the payment by credit cards (VISA, AMEX, MasterCard, JCB, Diners Club and PayPal). When ordering online an item, the purchase order of buyers become binding as soon as they click on the final ordering button in the final step of the online shopping process. As soon as the transaction is done, the buyer receives a confirmation of his order. If the order is a product, the buyer will be informed by the vendor about delivery time. In case of services and competences of the vendor, the buyer could request a quotation which will be sent to him within the next days.

Delivery Conditions

The vendor oversees handling and shipping of your orders. As soon as the transaction is done, the buyer receives a confirmation of his order. If the order is a product, the buyer will be informed by email by the vendor about delivery time. The vendor will use his own or CS Market shipping account or alternatively, the buyer might select to be shipped using his own account and courier. As soon as the shipping starts, the buyer will receive an email with the information regarding delivery tracking number. Guarantees and returns conditions are displayed in delivered products information sheet.

FAQ

Most frequent questions and answers

The online Shop gives the possibility to the buyer to purchase online and to make payments using a selection type of credit cards. When ordering online a product, the purchase order of buyers become binding as soon as they click on the final ordering button in the final step of the online shopping process.

The online Shop gives the possibility to the buyer to ask for a free quotation. Your quotation request will be forwarded to the seller who will get back to you with more information in a time frame of 2-3 days.

The vendor oversees handling and shipping your order.

In accordance with Swiss data protection law, CS Market guarantees the protection of private data collected from the buyer during the purchasing transaction. CS Market never trades or transmits any private buyer information to third parties unless we are obliged by law.

You might meet vendors who attend and exhibit their products and services at the International Climate Show yearly organized in Geneva.

You might use the contact form to send your inquiry. CS Market Team is available 24h/7.

CS Market offer a catalogue of green products and services related to daily life at home and for professionals in their business. Only items that reflect a high level of ecotechnology and sustainability are listed in the CS Market.

Your registration at CS Market to sell your services is free. No need to be an exhibitor of the Climate Show to sell you products on the CS Market.

Your registration to sell products on CS Market is free, you pay only 8.5% on the price of each item sold corresponding to the fees of using the online payment system. No need to be an exhibitor of the Climate Show to sell you products on the CS Market.